November 9, 2019
From the start, our request for an estimate was scheduled and Robert Maslen, President and owner of the company, showed up at our door! We only needed two windows in our bedroom replaced. A number of window companies did not show up, did not return our calls. We quickly figured out it was not a big money maker for any company to come in and do the job, in fact, they would likely lose in the end. Mr. Maslen showed up, gave us an excellent quote, scheduled the appointment and we now have gorgeous windows in our room. Three gentlemen arrived yesterday morning; punctual, polite, efficient and clean. I cannot say enough about this company! They even went out of their way to apply a lubricant to the track of our sliding door, which was sticking. There is a reason why Kempenfelt Windows & Doors are consistently #1 in Barrie. We could not be happier with our new windows! Beautiful quality and excellent, professional workmanship. Thank you so much Mr. Maslen!
October 25, 2019
We replaced our front windows approximately one month ago and they look great. My experience with everyone at Kempenfelt Windows was very professional, beginning with Eric who came and gave us our quote and to the installation crew who came on time and had all the windows installed in a matter of a few hours. The crew removed the old windows and framing and left the job site in a clean state. I will be replacing the remaining windows and sliding doors come next spring and I will definitely have Kempenfelt Windows back to complete the replacements.
October 17, 2019
I would highly recommend anyone considering to replace their windows and doors to consider Kempenfelt. I wish to advise that they are a truly professional group that do not pressure their clients for positive reviews such as I am writing. I am writing this review because I believe it is well deserved on how this company does their work and delivers professional job. I truly believe that having their own experienced installers makes a major difference on how quickly the work is done as well as the precision of the installation. All the interior trim was perfectly mitered without any gaps or flaws. Very impressive! I was sold on getting their product since the steel reinforced windows would actually deliver on problem free performance on the windows. They were the only company that offered a true 25 year warranty on the product and installation. A sincere thank you to Mark, Tony and Mike for having me as a client and customer. In closing all I can say is, Great People make Great Companies… Kempenfelt!
October 1, 2019
We had all our windows and doors replaced by Kempenfelt Windows & Doors including our back sliding door & garage door. We had initially planned on visiting multiple company showrooms, but after going to their Barrie showroom and being able to see so many options and speaking with the sales person we left with confidence that Kempenfelt was the company to use. A salesperson came to the house to do measurements and further go through all the options available and left brochures for us to review and make decisions in our own time. We were given an estimated install time frame, and closer to the dates without any delays Kempenfelt firmed up the install times. The installers were a great team. They each had their “speciality” and worked together with efficiency, and obviously enjoyed what they did and the company they worked for. We were comfortable approaching any of them with questions and they were happy to educate us on what they were doing. The workmanship and skill of the crew was highly apparent in everything they did. My husband and myself are very finicky in the details of… pretty much everything. After a couple weeks we asked if someone could come by and do a minor adjustment to the front door and remove & re-caulk the bottom of the sliding door. Either of which could have been left the way they were and may have annoyed any other sales person, but they were happy to come by and make any adjustment we wanted. I will most definitely be bragging about my experience with Kempenfelt for many years to come. Another amazing benefit about Kempenfelt, is their guarantee is not just to their initial customer but is completely transferable to the next owner. As this may not be our forever home this was a great bonus. Thank you Kempenfelt! You are a company with great products, services and crew!
September 28, 2019
We just had Andrew, Cody and Chris come and install a new awning-style window in our main floor bathroom – and aside from being timely and tidy they were also incredibly courteous. It counts for a lot in my books to have a service provider introduce him/herself or themselves, and shake my hand prior to commencing any work… add to that the fact that they were incredibly considerate and understanding towards my two non-stop yapping dogs (who were enclosed in a separate bedroom) and there’s no question in my mind that they top the scales in professionalism. I’d highly recommend not just Kempenfelt Windows & Doors, but this young crew in particular!
